ISTQB CTAL-TM Prüfungsfragen : ISTQB Certified Tester Advanced Level - Test Manager

You are planning the testing for an emergency product update required to correct a serious security issue and to improve system maintainability of a key product in your company's catalogue. It has been estimated that the historical cost to the company for the security issue in this system has been $375,000.
In the last year a total of 10 reported "live' incidents were reported, resulting in a total external failure cost of S110.000 to correct.
The cost of prevention for this project has been estimated as $78,500 and from the development you have learned that the average cost of detection was $1,250 and the average cost of internal failure was $7,450 Which one of the following statements about cost of quality is TRUE? SELECT ONE OPTION

• A. Total cost of quality for this application will be $197,200.
• B. Each defect not found by testing will cost $1250.
• C. The historical costs of this system will be recovered in 2 years.
• D. Each defect found during testing offers a saving of $1300.

You have written a defect report and have just been notified that it is in the "returned" state.
Who should take action on this defect? [1]

• A. The project manager who is responsible for the project
• B. The tester who wrote the defect report
• C. The defect triage team
• D. The developer to whom the defect is assigned

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You have just joined a medium-sized company as a senior Test Manager. You would like to take a more proactive approach to process improvement than this company has done in the past. The company uses the V-model as its software development lifecycle. The list below shows five items that are not currently captured on defect reports from dynamic testing.
Which TWO of these items will be MOST useful for identifying potential test process improvements?

• A. The type of the defect, from a defect taxonomy
• B. The level of testing which found the defect
• C. The lifecycle activity in which the defect was created
• D. The risks involved in fixing the defect
• E. The component or subsystem in which the defect was found

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You have just conducted a skills assessment for your team. You decided to rate everyone from 1 to 5 in the skill areas as follows:
5 = expert
4 = proficient
3 = can use this skill effectively but will need some assistance
2 = interested in learning this skill but has only minimal knowledge
1 = not interested in learning this skill
Given these values, you have rated your team as shown in the table below for the designated skill areas:

You will be starting to test a new product that is an upgrade from one of your existing end user products.
Your testing will include white box,
performance, security, usability, and black box. You also have a goal to automate 100% of the smoke test and
50% of the regression tests by the end of the release.
Your team willingly shares knowledge and conducts regular lunch time cross-training sessions.
Your manager wants to know if you would like to bring in someone to help train your team in preparation for this project. In which area could you best utilize this help? [3]

• A. Training in black box techniques
• B. Training in customer support
• C. Training in domain knowledge
• D. Training in automation

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'Safe as Houses' is a company that specialises in home security software, including alarm systems, surveillance cameras and other forms of deterrence.
It is currently developing the software for a device which simulates an active television, producing sound and light images that suggest someone is home watching the television. 'Safe as Houses' recently won a lucrative contract to supply the software to Smart Alarms', who will be manufacturing the hardware devices Sound will be created using actual television and film archives, licensed through a third-party supplier, 'Silver Sound Ltd'. A user interface will be developed in house to allow the customer to choose sound tracks.
The software will be delivered as a programme of work, consisting of three projects. Project 1 will develop the software for the light images. Project 2 will develop the sound system and Project 3 will integrate the two using hardware prototypes supplied from 'Smart Alarms'. The programme will conclude with 'Smart Alarms' performing User Acceptance testing in usability labs.
The 'Safe as Houses' test team has experience in testing alarm and surveillance systems but lacks experience in testing light imagery software. The organisational test policy includes the following objectives:
1 Exploratory testing should be used to augment more formal, structured testing within constraints of time and budget
2. Test automation tools should be purchased and employed to maximise the breadth and efficiency of regression testing The Programme risk register currently includes the following risks:
RISK1 Working prototypes will be delivered late to the integration test environments RISK 2 A delay in signing the contract with 'Silver Sound Ltd' will impact the programme schedule RISK 3 Inexperience in testing light imagery software will cause major defects to be missed RISK 4 The user interface software for the sound systems will be delivered late into testing Refer to SCENARIO 2 - The IT Director for 'Safe as Houses' is recruiting a Programme Test Manager and has been provided with a skills matrix for four prospective candidates. The matrix shows the skill level (5 being highest. 1 lowest) for each candidate:

Consider which of these skills are key for a Programme Test manager in this scenario. Based on these, which candidate would be the most suitable?
SELECT ONE OPTION

• A. Bill
• B. Sarah.
• C. Mary.
• D. John